What information would TDS ask from me?

When contacting TDS, we will ask you to pass security on your account.  This consists of asking questions such as your full property address including the postcode, the deposit amount, the month and year which the tenancy started, and the name of your letting agent and/or landlord.

We will never ask you how much your monthly or annual rent is, your date of birth, or when your tenancy is due to end.