Should I go to court rather than use TDS?

Either party may go to court if they prefer. We can only deal with a dispute if both tenant and landlord agree they want us to. Most people prefer to come to us because they feel it will be quicker, cheaper and less stressful. Like the courts, we are independent, authoritative and our decision is binding. However, while we can deal with proposed deductions from a deposit, we cannot consider counterclaims or matters unrelated to the deposit.